Kay heads up our digital and sourcing practice across our regional offices. Kay advises clients operating in highly regulated sectors on the procurement and provision of digital and sourcing solutions. Her clients include blue chip insurers, brokers and financial services institutions.

Her approach is distinguished by a thorough understanding of transaction drivers and client objectives. Kay deploys her extensive experience to protect client interests and mitigate risk through sophisticated legal and contractual mechanisms. Her ability to provide strategic commercial advice, rather than purely legal counsel, makes her a trusted adviser to long-standing clients.

Experience and expertise

Kay advises her clients on their transformation and business as usual activities such as the IT-enabled policy binding and claims journeys, IT underpinning distribution arrangements, broker relationships, CRM systems, implementation of customer facing agentic AI solutions, data analytics and modelling solutions, underwriting systems, back office solutions and the end to end supply chain utilising novel technology and contracting models including AI and blockchain digital technology and tower, waterfall and agile contracting models.

Kay has been at the forefront of advising on some of the most innovative and complex technology transactions in the market, including the procurement and governance of AI and blockchain technologies. Her expertise extends beyond traditional legal advice to encompass the critical governance frameworks required when organisations deploy AI systems. Kay guides clients through the complex regulatory, ethical, and operational considerations that arise when implementing AI solutions, ensuring robust governance structures that protect client interests whilst enabling innovation.

Her work on AI governance spans the entire lifecycle of AI deployment, from initial procurement strategy and risk identification through to contractual safeguards, data governance frameworks, and ongoing compliance mechanisms. Kay's deep understanding of the insurance and financial services sectors enables her to provide tailored governance advice that addresses sector-specific regulatory requirements and risk profiles.

With over 20 years' experience in digital procurement and sourcing strategies, Kay has established herself as a pre-eminent adviser on the governance and implementation of emerging technologies, particularly artificial intelligence and blockchain systems.

Recognition and validation

Kay's excellence is reflected in her recognition within leading legal directories. She is featured in the Legal 500 'Hall of Fame', reserved for lawyers at the very top of the profession who are widely known and respected by peers and clients for their longstanding involvement in market-leading work. She is also ranked in Chambers & Partners and a Thomson Reuters Stand Out Lawyer.