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In the information age, the value of your reputation is more important than ever. An offhand adverse comment on the internet can permanently and unfairly stain your reputation. For businesses, winning and retaining customers is becoming more competitive every day and competitors' advertising strategies are more aggressive. You need to be able to effectively protect yourself from the damage to your reputation, without it costing the earth.
Equally, you may find yourself the target of an unfair demand to take down information which is perfectly true, plus a claim for damages, and need protection from oppressive demands.
Both the legal and technological fields are constantly developing. You need a lawyer who understands both. Our expert team is experienced in using legal and technological means to identify anonymous emails or websites. Our lawyers work with you to advise you on the issues, both practical and legal, and achieve a swift cost-effective resolution to your problems.
Clients - we act for national and international clients, including private and public sector bodies, businesses including major brand owners, individuals, defendants or claimants.
Sector knowledge – we utilise specialist sector knowledge and are able to take a sensitive approach to the reputation of organisations within different sectors.
Specialists - we have dedicated reputation management and defamation experts across our national office network, as well as being able to draw on wider team of specialists with a range of skills.
Experience – at all stages of the process - providing pre-publication advice, advice on claims, early resolution, and litigation at Court to seek/defend claims for injunctions and damages.
Flexible and practical solutions - we are able to find solutions to your problems through non-traditional avenues which include intellectual property rights, data protection, confidentiality, SEO or regulatory approaches.
New media – we understand the challenges of the internet and new media, including the anonymous use of social media.
Added value - we respond to these challenges by offering practical and cost-efficient advice, from a fixed fee initial consultation to specialist training in defamation, reputation management and privacy.
The high profile conviction of footballer Adam Johnson emphasises the complex safeguarding, reputational and liability risks that organisations face.
The Consumer Rights Act 2015 came into force on 1 October 2015. It is intended to consolidate a number of disparate sections of consumer law within one piece of legislation, but it also adds a few additional new remedies for consumers. Hear from Richard Nicholas to find out what businesses need to know about the new law and what they need to do next.
What started in the US has spread to a growing number of countries - 1.2m vehicles are affected in the UK alone. Following revelations about the emissions deception, Paul Wainwright comments on the potential ramifications and costs for Volkswagen, its shareholders and customers.
Jonathan Tardif discusses some key litigation issues arising from the scandal, including Group Litigation Orders and the dangers of claiming too soon.
An untrue and damaging press article had been written about our Academy and appeared on a national newspaper's website, as well as in local press. Your team worked tirelessly over an intense period over a weekend to ensure that the material was removed from that website as quickly as possible. I hope a similar situation never arises again, but if it does, I won't hesitate to contact Browne Jacobson.
Advising on comparative advertising issues requiring a cross disciplinary approach taking into account legal issues, including consumer protection regulations, confidentiality and trade mark law, plus technical product knowledge.
Advising on press articles containing defamatory remarks, providing swift, decisive and robust action in dealing with press editors and legal teams, often at very short notice, so as to minimise damage to clients.
Advising on reputation management for schools and academies, which involves consideration of the legal limitations on public spending on such issues.
Advising on claims made against retailers and public authorities following release of potentially sensitive data, including defamation, third party disclosure and subject access rights, breach of regulation, and privacy.
Acting for St Georges Academy in relation to two press articles which had been published in the Daily Mail online press archive as well as in local press. We reviewed the articles and concluded with the client that the material published was false and would cause the client serious harm. We the articles were removed from the public arena and assisted the Academy in ensuring that any reputational harm which would have been caused, was minimised and repaired.
It has been widely reported that employees from Albania, Brazil, Nepal and Egypt working in the burger chain Byron have been arrested by officers at restaurants where they were working.
Whilst VW may not be any more damaging to the environment than the next marque - it will now have to spend many millions more in order to try to shed the perception, created by this scandal, that company is potentially dishonest, inefficient and unreliable.
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