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Privacy statement - Terms and conditions

reputation management


In the information age, the value of your reputation is more important than ever. An offhand adverse comment on the internet can permanently and unfairly stain your reputation. For businesses, winning and retaining customers is becoming more competitive every day and competitors' advertising strategies are more aggressive. You need to be able to effectively protect yourself from the damage to your reputation, without it costing the earth.

Equally, you may find yourself the target of an unfair demand to take down information which is perfectly true, plus a claim for damages, and need protection from oppressive demands.

Both the legal and technological fields are constantly developing. You need a lawyer who understands both. Our expert team is experienced in using legal and technological means to identify anonymous emails or websites. Our lawyers work with you to advise you on the issues, both practical and legal, and achieve a swift cost-effective resolution to your problems.

what we do...

  • Clients - we act for national and international clients, including private and public sector bodies, businesses including major brand owners, individuals, defendants or claimants. 

  • Sector knowledge – we utilise specialist sector knowledge and are able to take a sensitive approach to the reputation of organisations within different sectors.

  • Specialists - we have dedicated reputation management and defamation experts across our national office network, as well as being able to draw on wider team of specialists with a range of skills.

  • Experience – at all stages of the process - providing pre-publication advice, advice on claims, early resolution, and litigation at Court to seek/defend claims for injunctions and damages.


  • Flexible and practical solutions - we are able to find solutions to your problems through non-traditional avenues which include intellectual property rights, data protection, confidentiality, SEO or regulatory approaches.

  • New media – we understand the challenges of the internet and new media, including the anonymous use of social media.

  • Added value - we respond to these challenges by offering practical and cost-efficient advice, from a fixed fee initial consultation to specialist training in defamation, reputation management and privacy.


related resources

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Adam Johnson: the complex risks to organisations faced with allegations of abuse

The high profile conviction of footballer Adam Johnson emphasises the complex safeguarding, reputational and liability risks that organisations face.

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Consumer Rights Act 2015 three things to consider when dealing with customers

The Consumer Rights Act 2015 came into force on 1 October 2015. It is intended to consolidate a number of disparate sections of consumer law within one piece of legislation, but it also adds a few additional new remedies for consumers. Hear from Richard Nicholas to find out what businesses need to know about the new law and what they need to do next.

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Volkswagen emissions saga - the implications explained

What started in the US has spread to a growing number of countries - 1.2m vehicles are affected in the UK alone. Following revelations about the emissions deception, Paul Wainwright comments on the potential ramifications and costs for Volkswagen, its shareholders and customers.

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Volkswagen emissions scandal - avoiding litigation frenzy

Jonathan Tardif discusses some key litigation issues arising from the scandal, including Group Litigation Orders and the dangers of claiming too soon.

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