0370 270 6000

Remote mediation – here to stay?

28 October 2020

Mediation has long been considered an effective method of alternative dispute resolution. According to the 2018 mediation audit conducted by CEDR (Centre for Effective Dispute Resolution), mediation achieves a settlement success rate of 89% of cases.

The traditional form of mediation where all parties, their advisers and the mediator meet in person has been impacted by the current restrictions caused by the Covid-19 pandemic. With ‘in-person’ mediations no longer possible, remote or online mediations via Zoom, Microsoft Teams or other online platforms, have risen to the fore.

On the one hand, it is inevitable that ‘something’ is lost when looking at faces on a screen rather than bodies in a room. That may be the loss of mediation ‘gravitas’, the absence of meaningful body language or being able to walk away by the simple click of a mouse. On the other hand, the preparation for the day remains the same, attendees do not need to travel across the country or dash off at a moment’s notice to catch a train.

Whether remote mediation proves to be as successful as traditional mediation remains to be seen. However with no end to the current restrictions in sight, remote mediation looks like it is here to stay.

If you are in a dispute or are interested in mediation, we recommend that you consider remote mediation as an option and we would be happy to discuss this with you.

Related opinions

Job applicant receives settlement due to unlawful age discrimination at interview

Janice Walsh applied for a job with Domino’s Pizza, hoping to secure a role as a Delivery Driver. However things quickly took a turn for the worse during her initial interview, with the very first question that she was asked relating to her age. Ms Walsh was ultimately informed that she had not been successful in her application.

View blog

Covid Rent Arrears: Cinema operators’ appeals dismissed

The Court of Appeal has dismissed two cases regarding rent arrears accrued during the Covid lockdowns. The cases are London Trocadero (2015) LLP v Picturehouse Cinemas Ltd and Bank of New York Mellon (International) Ltd v Cine-UK Ltd.

View blog

Proceed with caution – covenants in franchise agreements

In the recent case of Dwyer (UK Franchising) Limited v Fredbar Limited and ano’r [2022] EWCA Civ 889, the Court of Appeal considered the reasonableness of restrictive covenants in a franchise agreement.

View blog

80% hours for 100% pay? That’ll do nicely

As has been widely reported this week, some 3,000 UK workers are taking part in a six month trial to assess the viability of a four-day working week without any reduction in their normal pay.

View blog

Mailing list sign up

Select which mailings you would like to receive from us.

Sign up