0370 270 6000

already registered?

Please sign in with your existing account details.

need to register?

Register to access exclusive content, sign up to receive our updates and personalise your experience on brownejacobson.com.

Privacy statement - Terms and conditions

Forgotten your password?

Culture, Conduct and Covid-19: Survey Report 2021

14 July 2021

In 2020 Reactionsnet.com named Browne Jacobson as Law Firm of the Year for the London Market. We are now pleased to provide a report on the culture of that market. The issues raised in the report may also be of interest to other markets and businesses.

The report is on surveys conducted by Grist and Coleman Parkes Research as to London Market practitioners’ perceptions of key attributes of the culture, conduct and governance at their current and other firms.

The report is called ‘reflections caught’ and addresses perceptions just before, and during the main ‘lockdown’ phase of, the Covid pandemic up to March 2021.

One of the key findings was a perception that current compliance processes aimed at preventing misconduct and conduct risk are less effective for those working from home. The report explains how Browne Jacobson can help to improve a firm’s processes and perceptions, whether a firm’s personnel are office-based, home working or ‘hybrid working’.

Melissa Collett, Professional Standards Director of the CII, has kindly provided a foreword to the report. As Melissa puts it: “By holding up a mirror to the market and sharing good practice, this report can help firms develop cultures which achieve better outcomes for those that rely on their professional expertise.”

The report is a key step for Browne Jacobson’s ‘FSI: ESG’ team that focuses on environmental, social and governance (ESG) sustainability and responsibility in the financial services and insurance markets (FSI). The team’s aim is to help clients in those and other markets to enhance their conduct, culture and capital in a changing environment.

Download PDF

Focus on...

Legal updates

Recovering monies from an individual? Don’t forget about the Pre-Action Protocol for Debt Claims

The PAPDC does not apply to business to business debt only if the debtor is a sole trader. Much more information is required under the PAPDC within a letter of claim and debtors should be given more time to respond along with an opportunity to make payment proposals throughout the pre-action process.


COP 26 - what is it and why is it important?

COP 26 is the global United Nations climate change Summit, which will take place in Scotland in November. It comes at a time when climate change, and how to reduce greenhouse gas emissions, is at the top of the political agenda.


Legal updates

UK Community Renewal Fund: prospectus 2021-2022

We explain the UK Community Renewal Fund priorities, submission and assessment of proposals and points to note for authorities.


Legal updates

‘Everyone’s Invited’ - managing reports of child-on-child assault and harassment

The ‘Everyone’s Invited’ movement has over 9,000 testimonies on its website and, whilst it has recently taken the step to anonymise everything on the platform, a number of schools have been named.


The content on this page is provided for the purposes of general interest and information. It contains only brief summaries of aspects of the subject matter and does not provide comprehensive statements of the law. It does not constitute legal advice and does not provide a substitute for it.

Mailing list sign up

Select which mailings you would like to receive from us.

Sign up