Retail law roundup: June 2026
Welcome to our retail law roundup, where we share legal updates for retailers and brands.
As we reach the peak of the summer season in fashion retail, unfortunately, many retailers will also be dealing with a peak in wardrobing. With one in three UK shoppers admitting to buying items, wearing them, and then returning them within the statutory returns period, returns fraud is reportedly costing UK retailers £1.3bn a year and rising. UK consumer law is one of the most consumer-friendly regimes in the world, leaving retailers with limited room for manoeuvre. However, there are steps that retailers can take to address this problem.
Our lead article this month cuts through the legal constraints to set out seven practical steps retailers can take right now to protect their bottom line without alienating law-abiding customers. These range from tightening returns policies and deploying AI-assisted condition-checking technology, to smarter garment tagging and data-driven account monitoring.
We also look at:
- Pricing practices: The latest CMA enforcement action under the DMCCA, including significant fines for drip pricing and why now is the time to audit your pricing presentation.
- Connected products and IoT: New ICO guidance on smart devices, data protection obligations, and what retailers selling connected products need to do to stay compliant.
- Zero and low hours contracts: The government has launched a consultation on the ERA 2025 reforms and this is your opportunity to shape how the new rules will work in practice.
- Unfair dismissal: The ERA 2025 changes to unfair dismissal protections are now confirmed - the commencement date is set for 1 January 2027.
- Lease renewal options: A landmark Court of Appeal ruling confirms tenants can choose between exercising a contractual renewal option and pursuing a statutory renewal.
Contents
- Returns fraud: What can retailers do to limit their risk?
- The price? It needs to be right
- Connected products: What retailers need to know about ICO and data protection compliance
- Statutory rights and a contractual option to renew: Caterpillar Property Ltd & Anor v Park Cakes Ltd
- Employment Rights Act 2025: Consultation on reform of zero and low hours contracts
- Employment Rights Act 2025: Further details on the changes to unfair dismissal protections
- Unpacking the Milburn report for employers and what it means for government policy
Contact
Caroline Green
Partner
caroline.green@brownejacobson.com
+44 (0)20 7337 1026