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James Arrowsmith



+44 (0) 330 045 2321


James is passionate about social care and the contribution it makes to supporting people in our communities. James leads a team whose purpose is to support clients in the sector to keep delivering their best. He and his team work with private and public sector clients on social care provision, and safeguarding practice, including supporting them when things go wrong or disputes arise.

James regularly speaks at live and online events on the subject of integrated care, social care and care reform, for organisations such as EM Lawshare and LLG. He has published articles in Municipal Journal and Local Government Chronicle. He works with organisations such as LGiU and New Local to explore opportunities to continually improve social care, bringing that learning into the advice and support he provides to clients.

Featured experience

Safeguarding Failure

Supporting a local authority in its response to alleged chronic neglect and abuse of a child who grew to be a vulnerable adult, at the hands of foster carers.  

Safeguarding Advice

Advising a national public body on safeguarding responsibilities associated with their activities. 

Service Transition

Supporting a local authority in a complex supplier dispute and successful transition to a new provider.  Dispute included commercial disputes, overpayment issues, and threatened JR of service user care plans and of MO decisions.

Workforce sharing

Advising a private care provider on risk associated with planned workforce sharing arrangements.