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Stay safe online

What’s a phishing scam?

Please be aware that fraudsters may pose as someone from Browne Jacobson in order to involve you in a scam or a fraud. You could receive an email that looks like it comes from us asking you for personal information. 
Browne Jacobson are ISO 27001 accredited to ensure we are following international information security best practices. We have clear policies for Data Protection, Information Security and Information Handling & Transmission and we are certified by the Cyber Essentials Plus Scheme, a government backed, industry supported initiative to help organisations protect themselves against common cyber attacks.

What to look out for

  • impersonal greetings and probing questions
  • a phishing email may not be personally addressed to you but may begin with ‘Dear client’. The fraudster or fraudulent website may ask for lots of sensitive personal information, including bank details
  • bad spelling and formatting. The wording of the email may have poor grammar and spelling. The fake website may look slightly different with an alternative layout or misspelt words
  • communications which seek to put you under pressure to act quickly 
  • transactions originating outside of the UK 
  • emails or website addresses purportedly from this firm but which do not end in 'brownejacobson.com' or 'brownejacobson-updates.com'
  • addresses for offices which are other than listed on our ‘Contact us’ page 
  • requests for money or personal information about you when you do not already have an ongoing matter with this firm. 
  • attachments or web links – We would suggest that you do not open attachments or follow web links that you are unsure about as they may harm your computer or other device. In some cases even opening the email could be harmful to your device. 

Please note that our bank account details will not change during the course of a transaction, and we will not change our bank details via email. If you have any concerns at all please contact us by telephone as we cannot be held responsible for any monies transferred to an incorrect bank account.

Report it

If you receive a phishing email, stay calm. There is no risk in receiving it. Forward any suspected suspicious emails purporting to be on behalf of Browne Jacobson to (compliance@brownejacobson.com) and then delete it.

More information

We recommend that you keep your anti-virus and anti-malware software up-to-date to reduce the risk of being caught out by online scams.

More information about scams and frauds can be found at:
Mandy Cooling

Mandy Cooling

Legal Director - Risk & Compliance

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