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Support packs for schools and trusts

Practical tools and resources to help you meet regulatory requirements with confidence. Our support packs provide a cost-effective one-stop solution for thousands of schools.

These resources are designed by our expert team to equip you with the essential documents and tools you need to meet the latest DfE requirements, ensuring compliance, consistency and a best practice approach.

Each pack contains ready-to-use templates, guidance notes, policies and practical tools you can adapt to your setting. Whether you're managing AI governance, handling complaints, or ensuring data protection compliance these resources save you time and help you avoid costly mistakes.

Check out the full range below to find out more and gain exclusive discounts when you purchase multiple packs.

More information

Why choose our support packs?

  • Save time and money: Instant access to professionally drafted documents, no need to start from scratch or pay for bespoke legal advice on routine matters.
  • Stay compliantEssential documents and tools aligned to the latest DfE requirements, helping you maintain compliance and a consistent, best practice approach.
  • Adapt to your setting: Fully editable resources you can tailor to your school or trust while maintaining legal compliance.
  • Built by education experts: Created by specialist education lawyers and HR consultants who understand the challenges you face.

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Support packs for schools and trusts

Adaptable resources to help you navigate the risks of Artificial Intelligence (AI) so your school can safely benefit. This pack helps you get AI governance right from the start, saving you from costly mistakes and do-overs down the road.

What's included: AI Acceptable Use policies, AI Governance Framework, DPIA templates, vendor interaction guide, decision making flowchart, communication templates, top tips guide, glossary and insights.

Format: Downloadable resources with 140 pages of quality content.

AI governance support pack

AI governance

Our model complaints procedure meets legal requirements, whilst the template letters will help ensure you're adhering to the complaints procedure to help avoid challenge down the line.

What's included: Template letters, policies, checklists and FAQs along with training, clerking and representation information.

Format: Downloadable resources with 105 pages of quality content.

Complaints management support pack

Complaints management

Policies, procedures, privacy notices and as well as a model DPIA to help drive consistency of approach and help support your data protection culture. You'll have comprehensive, up-to-date resources that save time and ensure compliance with ICO expectations.

What's included: Best practice policies, procedures, privacy notices, templates, checklists, plus guidance on SARs, FOI requests, breaches and cyber incidents all designed to help support your data protection compliance.

Format: Downloadable resources with 70+ pages of quality content.

Data protection support pack

Data protection

A comprehensive pack of editable letters and templates to manage the suspension or exclusion process giving you the confidence that you're up to date, legally compliant and following best practice.

What's included: A comprehensive suite of letters and documents relating to exclusions and suspensions, plus models for directing pupils off-site to improve behaviour.

Format: Downloadable resources with 80+ pages of quality content.

Exclusions support pack

Exclusions

Manage unacceptable behaviour from parents of pupils with this comprehensive pack of resources including a template code of conduct, editable letters, comms plans, guidance and support for staff.

What's included: Legal guidance notes, operational guides, flowcharts and template letters.

Format: Downloadable resources with 86 pages of quality content.

Parent behaviour support pack

Parental behaviour

Schools and trusts frequently encounter difficulties with EHCP consultations and parent communications, which can give rise to complaints. This SEND pack is designed to simplify that process by providing you with a suite of model documents. 

What's included: Time-saving templates including ready-to-use policy, SEND Information Report and Accessibility Plan; template letters covering the various stages of the EHCP process; resources to rely on in the consultation process including a template consultation response and costed provision map; SEND Tribunal resources including four template witness statements, plus FAQs and guidance documents.

Format: Downloadable resources with 60+ pages of quality content.

SEND support pack

SEND

Ready-to-use terms and conditions, policies and procedures designed to provide an efficient, cost-effective way to keep your trust's documents up to date and compliant.

Everything you need for good governance and HR management, including safeguarding, data protection, admissions, complaints, behaviour, staff absence, flexible working, anti-harrassment and bullying, managing absence and more.

What's included: 43 policies (21 HR and 22 education).

Format: Downloadable resources, plus annual updates subscription option.

Education and HR policies

Policies

Adaptable resources to help you navigate the risks of Artificial Intelligence (AI) so your school can safely benefit. This pack helps you get AI governance right from the start, saving you from costly mistakes and do-overs down the road.

What's included: AI Acceptable Use policies, AI Governance Framework, DPIA templates, vendor interaction guide, decision making flowchart, communication templates, top tips guide, glossary and insights.

Format: Downloadable resources with 140 pages of quality content.

AI governance support pack

Our model complaints procedure meets legal requirements, whilst the template letters will help ensure you're adhering to the complaints procedure to help avoid challenge down the line.

What's included: Template letters, policies, checklists and FAQs along with training, clerking and representation information.

Format: Downloadable resources with 105 pages of quality content.

Complaints management support pack

Policies, procedures, privacy notices and as well as a model DPIA to help drive consistency of approach and help support your data protection culture. You'll have comprehensive, up-to-date resources that save time and ensure compliance with ICO expectations.

What's included: Best practice policies, procedures, privacy notices, templates, checklists, plus guidance on SARs, FOI requests, breaches and cyber incidents all designed to help support your data protection compliance.

Format: Downloadable resources with 70+ pages of quality content.

Data protection support pack

A comprehensive pack of editable letters and templates to manage the suspension or exclusion process giving you the confidence that you're up to date, legally compliant and following best practice.

What's included: A comprehensive suite of letters and documents relating to exclusions and suspensions, plus models for directing pupils off-site to improve behaviour.

Format: Downloadable resources with 80+ pages of quality content.

Exclusions support pack

Manage unacceptable behaviour from parents of pupils with this comprehensive pack of resources including a template code of conduct, editable letters, comms plans, guidance and support for staff.

What's included: Legal guidance notes, operational guides, flowcharts and template letters.

Format: Downloadable resources with 86 pages of quality content.

Parent behaviour support pack

Schools and trusts frequently encounter difficulties with EHCP consultations and parent communications, which can give rise to complaints. This SEND pack is designed to simplify that process by providing you with a suite of model documents. 

What's included: Time-saving templates including ready-to-use policy, SEND Information Report and Accessibility Plan; template letters covering the various stages of the EHCP process; resources to rely on in the consultation process including a template consultation response and costed provision map; SEND Tribunal resources including four template witness statements, plus FAQs and guidance documents.

Format: Downloadable resources with 60+ pages of quality content.

SEND support pack

Ready-to-use terms and conditions, policies and procedures designed to provide an efficient, cost-effective way to keep your trust's documents up to date and compliant.

Everything you need for good governance and HR management, including safeguarding, data protection, admissions, complaints, behaviour, staff absence, flexible working, anti-harrassment and bullying, managing absence and more.

What's included: 43 policies (21 HR and 22 education).

Format: Downloadable resources, plus annual updates subscription option.

Education and HR policies

How much do support packs cost?

Each support pack is available to purchase for £795+VAT* per school / trust with the following discounts available if you buy multiple packs at the same time:

  • Two support packs £1,395 (saving £195).
  • Three support packs £1,895 (saving £490).
  • For additional support packs, please get in touch to find out more.

Download your pack(s) safe in the knowledge that you’ll have the most up to date information to ensure compliance. You’ll then have immediate access to all new and updated resources we add to the pack to reflect any legislative or regulatory changes that happen during the same academic year of purchase.

*Excluding the policies pack.

Get in touch

To find out more about our support packs or to discuss which resources would work best for your school or trust, contact our team.

Get in touch

Support pack FAQs

We’ll provide you with a secure link within 24 hours of your order which allows you to access and download the resources from our online data room. 

Yes absolutely. Please do share them within your trust and across your school to ensure the right people have access to the packs.

Advice, guidance and checklists are all provided in PDF format, while templates are provided as Word documents to allow you to edit and customise to your own brand and requirements.

We recommend that you download your resources as soon as you have access, customise as needed and then store locally where your team have easy access. Your download link will remain live for the duration of the academic year to allow you to access any updated resources. We’ll provide plenty of warning in advance of withdrawing access.

We update each pack as and when there are legislative or regulatory changes so that you can be confident you are working with the most up to date resources to stay compliant. We also undertake periodic reviews to update our resources to align with the latest best practice.

We update the packs immediately to reflect legal or guidance changes, as well as best practice approaches. You will be notified of any updates. 

We’re always happy to help. Get in touch if you have any questions relating to implementing your policies and procedures. While this isn’t included as part of a support pack purchase, if your school or trust are subscribed to our Quickcall service it’ll all be covered under that arrangement.

We offer a range of training and CPD courses on various topics, including HR, data protection, complaints and SEND, as well as a range of tailored training for your staff and senior leaders. Get in touch to discuss how we can help.

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