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Future of retail - hear from Dan Klein, Valtech’s Chief Data Officer

Dan Klein of Valtech joins a panel of experts to explore how retailers are using data to deliver a personalised customer experience that has anonymity.

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Future of retail - hear from data protection expert, Mark Gleeson

Mark Gleeson joins a panel of retail experts to give his perspective on the opportunities that the EU GDPR will present, and how retailers will use data in the future to understand and interact with their customers.

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Future of retail - hear what our experts and guests had to say

Hear from retail law expert Caroline Green and guests from a whole host of different retailers, including LVMH, YOOX Net-A-Porter and Cox London, for an insight into our joint event with Valtech. We came together with industry experts to explore what the future holds for retail, with guest speaker Sophie Hackford taking us on a whistle-stop tour of some mind-blowing ideas on the customer experiences of tomorrow. Our expert panel then went on to look at the foundations organisations need to lay now to enable a brighter future, with a particular focus on data.

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Legal update

1 October 2015 Consumer Rights Act 2015 - In force from 1 October 2015

The Consumer Rights Act 2015 (“CRA”) received Royal Assent on 26 March 2015 and will come into force today (1 October 2015).

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The Consumer Contract Regulations 2013 what your business needs to know

In this video Dinah King runs through some of the key changes to be aware of in light of the new regulations.

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In house lawyers forum contract law update

Richard Nicholas delivers this session on contract law updates, looking at a variety of cases.

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What is the Consumer Rights Bill and how will it impact your business?

The Consumer Rights Bill comes into force in 2015.

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How do I protect my website content?

How do I protect my website content?

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In house lawyers forum spring 2013 - commercial law update

Richard Nicholas looks at some recent case law in the context of breach of warranty, exclusion of liability, justification of ‘penalty’ clauses, disclosure of information and charging whatever you like.

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Legal update

5 February 2013 Surviving on the high street

High profile retail failures never seem to be out of the news at the moment.

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