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Legal update

23 April 2013 Required to mediate?

The recent judgment of Ward LJ in Colin Wright v Michael Wright Supplies Ltd and Turner Wright Investments Ltd has cast some doubt on the decision in Halsey v Milton Keynes General NMS Trust

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Legal update

5 March 2012 Service twice as important as price when customers are making recommendations

Research issued by Market Force Europe shows that customers in the UK are twice as likely to recommend a restaurant because of the service given than the price of food or drinks.

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Legal update

13 December 2011 The Portas review

The Portas Review is an independant review into the future of our high streets.

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Legal update

7 September 2011 Winning with shoppers

This thought piece from Ipsos Mori explains why retailers and manufacturers should work on a collaborative process of building shopper-centric business plans which deliver clear value propositions for the shopper.

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