Service twice as important as price when customers

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Service twice as important as price when customers are making recommendations

5 March 2012

Research issued by Market Force Europe shows that customers in the UK are twice as likely to recommend a restaurant because of the service given than the price of food or drinks.

Click here to read more about the research

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Legal updates

Restrictions on landlords’ remedies extended again and extra protection to be given to certain businesses

The delay in the full easing of lockdown restrictions and the knock on effect for certain tenants (particularly those in the hospitality and entertainment industry) has clearly caused a change of heart and the government has now announced a further extension of the restrictions.

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Legal updates

Commercial rents and Covid-19: Call for evidence

The government announced that it would be launching a call for evidence to help monitor the overall progress of negotiations between landlords and tenants for paying or writing off outstanding rents. This call for evidence has now been published.

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Legal updates

Tenant protections extended again

The government was extending to 31 March 2021 the various tenant protections it has brought in since the pandemic began. However, that announcement of course pre-dated the current lockdown and it will come as a surprise to no-one that, despite this, the protections have been extended again until 30 June 2021.

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Legal updates

Tenant protections extended (yet) again

The government was extending to 31 December 2020 the various tenant protections it has brought in since the pandemic began. Perhaps not surprisingly, those protections have now been extended again until 31 March 2021.

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The content on this page is provided for the purposes of general interest and information. It contains only brief summaries of aspects of the subject matter and does not provide comprehensive statements of the law. It does not constitute legal advice and does not provide a substitute for it.