0370 270 6000

Commission requires delivery service providers to reveal price lists with new rules

11 May 2018

The market for cross-border parcel delivery is complex. Parcel delivery service providers (‘providers’) offer different services and prices for the delivery of a parcel depending on specifications, including its weight, size, format and destination.

Rules to enhance regulatory oversight and improve pricing transparency of cross-border parcel delivery services were adopted by the European Council on 12 April 2018 (‘rules’). The rules should benefit the environment and broaden opportunities for providers, particularly given the growing European online market.

The rules will apply to providers who have at least 50 people working for them and parcels that weigh less than 31.5kg and have as their smallest dimension 20mm.

A national regulatory authority (‘authority’) will be established in each Member State and providers will submit two summaries to this authority.

The one-off summary will include: company details, description of the services and terms and conditions for the parcel delivery services.

The annual summary will include: annual turnover with breakdown, number of people working by employment type, number and direction of deliveries and any publicly available price list applicable on 1 January each year which will be published online by the Commission each year.

If the provider does not comply with these rules, the authority will impose a penalty. What this penalty will be is yet to be determined.

We will monitor the impact of Brexit on these rules.

Related opinions

Is your lease fit for purpose? Technology and the gamification of retail space

Physical retail spaces are not just 'shops' anymore; barely 46% of consumers felt stores were useful for comparing products. Instead, browsing in a physical store is just one part of an overall consumer experience.

View blog

Are you investing enough in omni-channel retailing and branch IT?

Zynstra, a specialist IT solutions provider, has published a white paper which looks at branch IT solutions for retailers.

View blog

Biggest shipping company in South Korea, Hanjin Shipping, files for receivership

The world’s seventh largest container carrier, Hanjin Shipping Co Ltd, filed for receivership yesterday as banks led by Korea Development Bank withdrew their backing from the company for failing to tackle its debt of approximately $5.5 billion.

View blog

ISPs protected again by the ECHR

Two Hungarian service providers have been relieved of liability for the posting of un-moderated comments about an individual on a news website.

View blog

Mailing list sign up

Select which mailings you would like to receive from us.

Sign up