0370 270 6000

The Consumer Contracts Regulations 2013 are here! Are you ready?

12 June 2014

If your business is a retailer selling goods, services or digital content to consumers, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 will impact your business directly.

These regulations come into force in just tomorrow, Friday 13 June. However, don’t panic if you haven’t recently reviewed your website, consumer terms and conditions or your customer’s ‘journey’ with your business generally.

It is widely believed that if businesses can demonstrate that they are making efforts to implement the changes brought in by the regulations in a pro-active way, the regulatory authorities will be gracious. However, consumers will have the right to rely on the regulations from Friday so if you’re unsure about any aspect of the changes and how they affect your business do seek legal advice. Take a look at our quick facts quide for a summary of the changes.

Related opinions

The London Fashion Week problem - Brexit and the protection of designs in the UK

London’s prized position as one of the ‘big four’ fashion capitals could be threatened by changes to IP protection following Brexit.

View blog

Sainsbury’s response to Amazon’s entry into the grocery business

Hot on the heels of yesterday’s news of Amazon’s acquisition of Whole Food, Sainsbury’s look to expand with a proposed acquisition of Nisa.

View blog

Amazon sets the supermarkets in its sights!

Well, I think we all knew this was coming. It felt like only a matter of time before Amazon decided to focus its sights on the grocery business.

View blog

Virtual reality payment - it’s all in your head

Alibaba, one of China’s largest technology companies, recently demonstrated VR Pay, a payment service designed to allow virtual reality shoppers to pay for things simply by nodding their head.

View blog

Mailing list sign up

Select which mailings you would like to receive from us.

Sign up