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Revised consumer contracts and consumer protection regulations published

13 December 2013

For all those who have been watching out today for the repeal of the so called Distance Selling and Door Step Selling Regulations and the implementation provisions of the Consumer Rights Directive (2011/83), Friday 13 turns out to be not such a bad day for business.

Following the consultation period revised versions of the Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013 and Consumer Protection from Unfair Trading (Amendment) Regulations 2013 are to be published today. This means that the Regulations will not now be coming into force until later in 2014. Meanwhile, the existing requirements of the Distance Selling Regulations remain in force.

Businesses now have time to plan for the changes and in particular think carefully about necessary changes to terms and conditions, and returns policies.

Watch this space for further updates.

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