0370 270 6000

already registered?

Please sign in with your existing account details.

need to register?

Register to access exclusive content, sign up to receive our updates and personalise your experience on brownejacobson.com.

Privacy statement - Terms and conditions

will vouchers and gift cards become a thing of the past?

21 January 2013

The recent string of high-profile High Street casualties have drawn focus on the issues consumers face in redeeming vouchers and gift cards when a retailer has gone into administration.

If an administrator decides to either try to save the business or find a buyer, then it becomes the administrator’s decision as to whether the company will accept any vouchers/gift card.

In the light of the current events it will be interesting to see whether legislation will be introduced to protect the consumer. This decision cannot be taken lightly because if legislation is introduced to ring-fence money for vouchers then it could prove even harder, than it currently is, for businesses to secure funding to save their businesses.

We think it will become vital though for any retailer wishing to sell vouchers/gift cards to find ways to reassure their customers that they will honour them. Otherwise – why would a cash strapped consumer take the risk?

related opinions

Retail ATMs and business rates: clarity at last!

Judgement has been handed down for the seminal case of Cardtronics UK Ltd and others (Respondents) v Sykes and others (Valuation Officers) (Appellants) [2020] UKSC 21.

View blog

More protection required for retailer workers as violence is on the rise, according to latest statistics

Following an MP debate on 5 November 2019, the government is due to release long-awaited guidance as to how it intends to protect workers in the retail industry against violence, harassment and abuse.

View blog

Retail woes extending beyond the property sector and into financial markets

Some commentators had anticipated that persisting retail sector challenges might disrupt more than the make-up of the high street or commercial property negotiations between landlords and tenants.

View blog

Deadline for registration for all operators and pilots of drones – midnight today!

Mandatory registration under the Drone Safe Drone and Model Aircraft Registration and Education Service starts at 00.00 on 30 November 2019.

View blog

mailing list sign up

Select which mailings you would like to receive from us.

Sign up