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The Office of Fair Trading (OFT) has written to 62 retailers after checks of retail websites found breaches of consumer law including:
This report shows that regulators do take an active interest in retail sales material. Companies should make sure they are aware of, and up to date, on consumer protection law. All online retailers are encouraged to check their websites before the Christmas boom. A failure to remedy problems may result in formal enforcement action by the OFT or Trading Standards.
Consumers need to be confident that their rights are being respected when they shop online. Failure to comply may result in non-compliant retailers facing the unwelcome risk of being ‘named and shamed’ in the run up to Christmas!
Judgement has been handed down for the seminal case of Cardtronics UK Ltd and others (Respondents) v Sykes and others (Valuation Officers) (Appellants) [2020] UKSC 21.
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Following an MP debate on 5 November 2019, the government is due to release long-awaited guidance as to how it intends to protect workers in the retail industry against violence, harassment and abuse.
Some commentators had anticipated that persisting retail sector challenges might disrupt more than the make-up of the high street or commercial property negotiations between landlords and tenants.
Mandatory registration under the Drone Safe Drone and Model Aircraft Registration and Education Service starts at 00.00 on 30 November 2019.
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