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The Office of Fair Trading (OFT) has written to 62 retailers after checks of retail websites found breaches of consumer law including:
This report shows that regulators do take an active interest in retail sales material. Companies should make sure they are aware of, and up to date, on consumer protection law. All online retailers are encouraged to check their websites before the Christmas boom. A failure to remedy problems may result in formal enforcement action by the OFT or Trading Standards.
Consumers need to be confident that their rights are being respected when they shop online. Failure to comply may result in non-compliant retailers facing the unwelcome risk of being ‘named and shamed’ in the run up to Christmas!
The last two weeks have seen yet another flurry of announcements regarding big high street names including Thomas Cook, Argos, Karen Millen and Coast.
View blog
As part of the continued tightening of the restrictions on drone use within UK airspace, the latest amendments to the Air Navigation Order 2016 come into force on 30 November 2019.
H&M is the latest retailer to confront its landlords about this ‘two tier retail market’ in an attempt to explore and negotiate more favourable terms.
Ann Summers is the latest retailer to have entered into new voluntary deals with the majority of their landlords, rather than using the CVA process.
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