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From 1st October 2012, age discrimination in the provision of goods and services is prohibited under the Equality Act 2010 (EA). This includes direct and indirect discrimination, harassment or victimisation by a person concerned with the provision of a service, goods or facilities to the public or a section of the public, whether or not for payment. There are general and specific exemptions which include holiday services, financial products (subject to a proviso), concessions, age verification, sports, charities and schools and the ability to “objectively justify” direct or indirect discrimination. Positive action may also be taken to compensate for a disadvantage to a particular age group if objectively justified.
Organisations should check policies and practices although it is unlikely that drastic changes will be required. There is no directive prohibiting age discrimination in goods and services which would require the UK courts to interpret the EA consistently with European law so it will be interesting to the approach UK courts take to the new legislation.
H&M is the latest retailer to confront its landlords about this ‘two tier retail market’ in an attempt to explore and negotiate more favourable terms.
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Ann Summers is the latest retailer to have entered into new voluntary deals with the majority of their landlords, rather than using the CVA process.
We previously reported on the High Court decision of S Franses Ltd v The Cavendish Hotel (London) Ltd in which it was held that a landlord’s motive could not prevent it from successfully utilising ‘ground (f)’ under s30(1) of the Landlord and Tenant Act 1954 to oppose a lease renewal.
The FCA are encouraged to find that the implementation of the new rules has encouraged financial institutions to manage whistleblowing cases and concerns fairly, consistently and in a manner that protects the individual whistleblower.
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