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MyCityDeal Ltd, trading as Groupon, has been suffering poor publicity following an investigation by the Office of Fair Trading (OFT). The OFT found breaches of consumer protection rules in multiple activities. A damning comment from the OFT stated concerns about Groupon’s “pricing, advertising, refunds, unfair terms, and the diligence of its interactions with merchants”… In other words: “Everything!”
This illustrates the extensive powers the OFT have to require businesses to change the terms on which they deal if in their opinion they are unfair – on pain of court sanctions. This can result in a business having to fundamentally change their operating procedures – plus negative publicity.
Groupon’s rise has been meteoric, but it now needs to take steps to protect its brand. To protect consumer confidence in the brand, Groupon would be well advised to mitigate its potential breaches and implement procedures to ensure that all of its activities are subject to legal compliance checks.
A convenience retailer has opted to install cameras (the “Facewatch” system) at a limited number of its English stores to reduce crime and protect its staff.
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The Government appears set to announce plans on ‘living with Covid to restore freedom’. With the success of the retail and hospitality sector key to recovery, what protections will be on offer to tenants to deal with Covid-19 rent arrears?
Break rights have proved a fertile source of litigation over the last few years. More often than not, tenants have found themselves on the wrong end of the decisions. However, a Court of Appeal decision yesterday has bucked that trend.
One of the requirements for tenants to contract out of the security of tenure regime contained in the Landlord and Tenant Act 1954 is that they make a simple or statutory declaration before entering into the lease.
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