0370 270 6000

already registered?

Please sign in with your existing account details.

need to register?

Register to access exclusive content, sign up to receive our updates and personalise your experience on brownejacobson.com.

Privacy statement - Terms and conditions

website compliance

Retailers have a responsibility to their consumers which goes beyond delivering quality products and services. In this age of expanding social media forums and online retailing, the average consumer is much more savvy about their legal rights and expects online retailers to be fully compliant with the law. The Office of Fair Trading (OFT) shares this sentiment and has recently cracked down on retailers’ lack of compliance with distance selling regulations. 

So as a retailer, where do you start? With our Website Compliance product, our experienced lawyers can do a review of your website to evaluate and expose any risks or liabilities to you as a retailer which may damage your brand reputation. 

Peace of mind 

Our Website Compliance product gives you confidence that your website is fully compliant with the relevant regulations. We offer: 

  1. a review of your website terms and conditions of use 
  2. a review of your privacy policy 
  3. a review of your Cookies policy 
  4. a review of your Cookies FYI banner 
  5. a check on your Information Commissioner’s Office notification 
  6. a review of your online terms and conditions of sale (generally and in the context of the Distance Selling Regulations) 
  7. a review of marketing claims made throughout your website to ensure compliance with consumer protection legislation and advertising codes of conduct 

Throughout the review, our compliance experts will identify any risks, suggest how these are managed and provide you with an audit trail for the future. We won’t just give you the legal answer - we will advise you commercially in the context of your business needs. 

Menu of services 

We understand that as a retailer, you need to spend your budget wisely. We offer our review products to you at a fixed price so that you can budget accordingly without fear of escalating legal costs. 

We will agree specific timescales with you at the outset, but generally work towards having completed the review within five working days of instructions being accepted. 

Terms and conditions

The following terms and conditions apply:

  • instructions can only be accepted once we have completed any required ID and conflict checks
  • specific items to review are agreed before instructions are accepted
  • this offer includes a written note of advice on the selected items
  • any follow-up work arising from our note of advice will be subject to a separate fee estimate
  • this offer only applies to items selected from the list above or added by written agreement
  • this offer does not include specialist IP or specific data protection compliance advice although separate estimates may be offered
  • the price includes an initial discussion with an experienced compliance lawyer to confirm the suitability of this product to meet your needs
  • we will confirm receipt of your instructions and record and confirm our latest response date. 

These terms and conditions are in addition to Browne Jacobson Terms of Business which we will notify to you or to which have already been notified to you. Browne Jacobson reserve the right to decline instructions on any grounds, including but not limited to, failure to pass ID checks and conflicts of interest. 

Our team 

Browne Jacobson is one of the largest law firms in the Midlands, with regional and national reach through our offices in Birmingham, Exeter, London, Manchester and Nottingham. Our experienced compliance lawyers work with a range of high street and internet retailers. 

Famous for our friendly and straightforward approach, we deliver first class bespoke solutions for our clients. Our vision is to be the first choice law firm for clients and employees and we therefore place emphasis on our people, both internally and externally. This approach has enabled us to build long-standing relationships with our clients and deliver exceptional service.