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Intercept claims validation product

18 January 2016

Browne Jacobson rolls out its Intercept claims validation product for Health sector clients.

Claims management and investigations are becoming increasingly challenging. The time frames of the Portal and Protocols for responses to all manner of claims are tight. This has  the consequence, shared by all our clients, of imposing a burden on organisations and claims teams to carry out immediate investigations, often with scant detail from claimants, in order to answer often complex questions of breach of duty.

In response to this Browne Jacobson LLP has developed a range of products known as 'Intercept' which aims to help clients investigate, respond and where appropriate challenge claims which are sometimes questionable or brought dishonestly.

Originally developed out of the suite of tools used by Browne Jacobson’s Intelligence team which supports the Counter Fraud Group, Intercept is geared to delivering an intelligence based assessment of the litigation risks, and where appropriate guidance on the validity of claims (or specific financial loss claims) and strategy advice.

"We are delighted to be able to offer this validation tool to our health sector clients at this challenging time" said Paul Wainwright, Partner & Head of Counter fraud. "We have recognised the increasing pressure on time and where there are increased budget restrictions. We are keen to support our clients in reaching early effective decisions during the litigation process."

Its ease of use and format mean that investigations and reports are concluded within a five day period leaving clients with the time to review and make informed decisions.

"We have found that clients who use of these products (which accesses Open Source Intelligence) to validate claims, also request additional support during litigation. Validating suspicious heads of loss, or unsubstantiated claims can save many thousands of pounds in damages and legal costs, and sometime avoid litigation altogether" Paul added.

The product is used by many local authority and commercial clients. As a fixed fee product it offers predictability and allows clients to rule out the impossible and concentrate on the real issues in this case.

"The Intercept Reports have proved to be an ideal, incisive tool for exploring concerns raised during the course of claims investigations. Clear reports with comprehensive searches have allowed us to check the validity of the information of the potentially fraudulent claims queried, and the excellent advice provided as to avenues to pursue further has assisted us deal with this types of cases."

Ben Maidment, Surrey County Council

For more information please contact Paul Wainwright.

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