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outsourcing

health-hospital-bed-in-corridor

Appointing and managing external third party providers can be complex and time consuming and getting it wrong can be costly and disruptive to your business.

Successful relationships are based on cultural fit, trust, experience and alignment of systems and processes. From initial due diligence to tender, negotiation and exit planning, our team provides strategic advice throughout the outsourcing cycle. Our aim is to ensure you have the right suppliers on board to support and grow your business.

what we do...

  • Full service solution – offshore/onshore, multi-sourcing, shared services or in-sourcing, mutualisation, from Transfer of Undertakings (Protection of Employment) (TUPE) and benchmarking to audit and exit planning.

  • Ongoing support and coaching – toolkits and guides available on exit management, benchmarking, TUPE, outsourcing and due diligence, service level agreements (SLAs), key performance indicators (KPIs) and shared services.

  •  We can also provide advice and support to you or an employee group who are considering establishing a mutual venture to provide services back to the parent body. 

related resources

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Data security and the NHS Standard Contract

July 2017 saw the publication of the Department of Health’s ‘Your Data: Better Security, Better Choice, Better Care’ paper.

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Legal updates

The GDPR and the NHS - practical steps that can be taken now

From 25 May 2018 the General Data Protection Regulation (‘the GDPR’) will govern the use of personal data in the UK.

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Legal updates

Guidance for online providers of primary care following announcement of CQC inspections

The Care Quality Commission has reminded online primary care service providers of their duty to provide safe and effective care.

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Legal updates

Health law update, October 2016

In this edition we look at NHS England’s public consultation on new ‘system wide’ rules for managing conflicts of interest.

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what the directories say...

recent experience