case studies



Clearing a backlog of claims for a client

As a result of our long-standing relationship with our client we were approached for assistance with file handling arising from internal staff shortages.  This followed a relocation of some of their team, leading to a significant build up of claims.
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Reducing costs through new approach to handling volume claims

All insurers face the challenge of dealing with a large number of claims, which at times require additional support from their lawyers due to sudden volume increases, the impact of natural disasters etc. We have been handling a significant volume of cases for one of our clients on a fixed fee delegated authority basis.
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