Earlier this year Browne Jacobson set out to investigate the area of shared services in the public sector. We had recognised an increasing interest in shared services from our clients and their desire to understand the bigger picture, share best practice and seek innovative solutions to make their shared services projects a success. Like our clients we wanted to understand more and set out to research attitudes to shared services among the managers responsible for their delivery.
Our national research encompassed health trusts, local authorities, social care and education and fire services sectors across the UK and surveyed senior managers, including Chief Executives and Heads of Department. It is one of the most comprehensive surveys ever carried out into shared services and answers some of key questions currently being debated.
Our report - ‘shared services survey 08’ - sets out an overview of our findings and then goes on to explore some of the barriers and risks in more detail as well as offering some ideas and advice on how to over come them.
download our report
download our free shared services report more