consumer law
The law grants consumers an extensive range of rights which
businesses supplying goods and services need to understand fully
and comply with. Browne Jacobson’s experienced consumer law team
can help businesses understand their obligations, establish correct
procedures and advise on the full range of consumer compliance
issues.
Consumer terms and conditions of sale need to be set out in a
straightforward and clear manner so customers fully understand the
contracts they enter into. The team draft these documents in line
with regulatory requirements, ensuring clients are protected and
fully compliant with legislation, and are on hand to provide expert
legal support if problems arise.
The law is more protective of consumers than business customers
and companies can not restrict their liability when selling to
consumers to the extent that they can with businesses. The team
advises clients on many areas including the Consumer Credit and
Data Protection Acts; fairness of consumer terms; product liability
issues; E-commerce regulations; price marking; labelling and
producing information and sales promotion.