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The truth, the whole truth...


1 October 2009


Tackling policy response difficulties with Underwriters will all too often be a difficult business. However, the recent High Court appeal in R & R Developments Limited -v- Axa Insurance UK plc (September 2009) seems to confirm a favourable judicial climate for policyholders on such issues, at least for now.

The answers given by a client on the Proposal Form tend to attract particular scrutiny from Underwriters upon the notification of any new claim. In R & R Developments, brokers had arranged a Commercial Combined and Contract Works policy, with the aim of obtaining theft and damage cover for their client. The client had completed a Statement of Fact comprised within the relevant Proposal documentation. In this respect, the client had given the ‘usual’ declaration that “full and true answers to all questions” had been supplied and further, the client was explicitly warned that cover would only be accepted subject to those questions, indeed, being true.

In this particular case, the focus was upon the following question in the Proposal Form, which the client answered in the negative:

“Have you or any Partners or Directors either personally or in connection with any business in which they have been involved:

(i) ever been declared bankrupt or are the subject of any bankruptcy proceedings or any voluntary or mandatory insolvency?”

When, in due course, the client did make a claim against its policy, Underwriters decided that the client had misrepresented the position in the Proposal Form and had failed to disclose an insolvency history associated to one of the client’s Directors, Mr Molton. Mr Molton, it seems, had been a director of a number of other companies that had variously been placed into administrative receivership and compulsory liquidation. There was some suggestion that, at the time of completing the relevant Proposal Form in 2006, Mr Molton was still a Director of the business in administrative receivership and that the receivership was still outstanding.

The Court was asked to rule on whether the relevant question on the Proposal Form concerned only the insolvency of the proposer client’s business or of any of its Partners or Directors as opposed to any other company in which the Directors might have been historically or presently involved.

The client argued that, here, the question put to the proposer was ambiguous and as such, there could be no misrepresentation if the answer given was true on a reasonable interpretation of the question. In other words, what the judge had to consider was not:

“… what is the correct construction of the question, but whether the answer to the question was correct on the basis of a meaning which could reasonably be attributed to it.”

Underwriters, on the other hand, argued that a different approach was required where, as here, the answer to a question became a term of the contract. In those circumstances, it was suggested, the court merely had to decide what the correct meaning of the question was and then assess whether, on that basis, it had been correctly answered. However, even if Underwriters were wrong about that, they submitted that the client “…could only rely on the ambiguity of the question if he had in fact understood it in the sense for which he now contended.” In this case, Underwriters cast doubt on whether the person who had completed the Proposal Form had in practice understood the question to be confined to the insolvency of the client company or its Directors personally.

After reviewing the relevant authorities at some length, the judge concluded that there was no need to examine the sense in which the client had actually understood the question. Rather, where there was ambiguity, the contra proferentem principle was “to be applied both to the representation and, where it becomes a term, to a term of the contract of insurance.” That is to say, on these facts, any prevailing uncertainty was to be construed against Underwriters, who were seeking to avoid the policy.

It is fair to say that the judge reached his view on this with some hesitation. He recognised that it was potentially unreasonable for a policyholder to “be able to rely on a meaning which (but for contra proferentem) would not have been the meaning attributed to the question and which was not how he understood it.” However, impressed by the weight of the case law in this area, the judge was still sure that:

“… in this context as in all others except for fraud, objective construction reigns supreme and subjective understanding is irrelevant.”

Turning, then, to the actual phraseology used for the question in issue in this case, the judge found that the literal interpretation made “good commercial sense”:

“It makes perfect sense to ask the insured about the Directors’ personal position, whether arising from their personal affairs or from any businesses with which they have been involved, without going further and asking about the position of the companies as well.

The fact that insolvency was not a risk against which the client would have been insured under this policy in any event, seems to have been a supportive influence on the judge’s reasoning. Similarly, if the interpretation put forward by the Underwriters had been upheld, the judge found that “the representations required of the insured would be both unreasonably vague and unreasonably wide.” In this regard the judge’s comments betray a degree of anti-insurer sentiment, which some might say traditionally prevails in policy disputes of this sort:

“Whilst obviously there is no limit on what questions insurers may ask, where the scope of the intended questions is as wide as these insurers contend, they must ask them clearly and explicitly: no court is going to assist insurers with a benevolent construction of questions which (if that was indeed what was intended) were asked in a muddled and confusing manner.”

Interestingly and incidentally, even if the judge had taken the view that the question on the Proposal Form was ambiguous, he considered that he would still have found that the meaning attributed by the client to the question was a reasonable one and therefore, applying the contra proferentem principle, the Court’s view was that the client’s answer on the form was true in law in any event.

Another important issue arose in the R & R Development judgment, namely one surrounding the interplay between the client’s representation in the Proposal Form and issues of material non-disclosure. In short, Underwriters argued that Mr Molton’s connections with those previous insolvent companies were material facts that ought to have been disclosed. The client’s lawyers countered by submitting that Underwriters had waived any enquiry about other companies in which the Directors were involved by asking the very specific questions that they did within the Proposal Form.

Again, the judge upheld the client’s reasoning on this aspect and found against Underwriters. By not bluntly asking questions about the position of the Directors’ other businesses, Underwriters had waived the point in this respect and accordingly, the appropriate inference for the client to reach was that the Underwriters were disinterested in the insolvency of any party other than the client or its Directors.

As something of a final throw of the dice, Underwriters’ argued that the Statement of Fact completed by the client effectively operated as an anti-waiver provision: it had been made clear to the client that – on top of answering the Form’s questions accurately, the client had to disclose all material information which “may influence” the Underwriters in their acceptance of the cover or its terms. The judge rejected that point too by returning to his ruling on the formulation of the relevant question in the Proposal Form. Given that the question implied a lack of interest on the Underwriters’ part in the specific subject matter “then ex hypothesi, the information is not information which “may influence” [Underwriters]”, he concluded.

This most recent decision in R&R Developments represents a very comprehensive “hands down” success for a policyholder against the Underwriters involved. Indeed, the Underwriters may yet seek to appeal to the Court of Appeal and if they do, these will be developments to watch with interest.

So far as time allows, it will always be useful to review Proposal materials before claims are notified through to insurers on behalf of clients. This can sensibly be done to ensure that claims are generally presented in ‘apple pie order’. Scoping out possible areas of ambiguity in advance, and seeking to marshal the client’s position in those respects, is bound to leave brokers well-placed to meet any queries and challenges that Underwriters might raise.

This article was first published in Brokers Monthly

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