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Discipline and Grievance Procedures - All Change?


07 January 2009


The statutory dispute resolution procedures (DRP), introduced in 2004, were hoped to encourage parties to use internal procedures rather than employment tribunals to resolve difficulties. However, they appear to have achieved the exact opposite: they have made procedures more formal, complex and technical; confusion over the technicality of the regime has led to more tribunal claims; and less focus is placed on the substance of claims and resolving of disputes than on the technicalities.    

Broadly, the DRP requires a fire service to complete (as a minimum) the statutory disciplinary/dismissal procedure before dismissing or disciplining an employee. Failure to do so will make a dismissal automatically unfair and will result in an uplift of between 10% and 50% to compensation. If the employee is responsible for the procedure not being completed, then any compensation may be reduced by between 10% and 50%.

In the majority of complaints not concerning dismissal, the employee is required to have brought a grievance before they can bring a complaint to an employment tribunal.  Failure to do so will bar the employee from bringing a claim.  This requirement has caught out many employees (who have tried to bring tribunal complaints without having first brought a grievance); and many employers who received a written complaint but did not appreciate, perhaps because of the apparent informality of the complaint, that this amounted to a statutory grievance.

Following an independent review the Government decided to repeal the DRP and the changes will be implemented in April 2009.  ACAS’ revised Code of Practice will be implemented at the same time.  Until that point, therefore the DRP will continue to apply.

The future

  • The DRP will cease to apply. Employees will no longer be prevented from bringing non-dismissal claims when they have not lodged a grievance.
  • There will no longer be a requirement for employees to wait 28 days after issuing a step 1 letter in a grievance before submitting a non-dismissal claim.
  • The law on automatic unfair dismissal will no longer apply where the statutory dismissal procedure has not been completed. Failure to follow internal disciplinary or grievance procedures can still make a dismissal unfair.
  • The automatic uplift or reduction on award of between 10% and 50% for failure to follow the statutory procedures will no longer apply.
  • The extension of time for presenting dismissal-related claims where an employee reasonably believes an appeal against dismissal is ongoing will no longer apply.
  • The extension of time for non-dismissal claims where or a grievance has been submitted within the three month limit will no longer apply.
  • An unreasonable breach of a provision of the ACAS Code of Practice by an employee or employer may lead to a discretionary adjustment to compensation of up to 25% if the tribunal considers it just and equitable. Examples not specifically referred to in the existing statutory procedures include:-
    • Suspensions on full pay should be kept as brief as possible
    • Warnings should set out the nature of the misconduct, or poor performance, improvement sought and the period for which the warning will apply
    • Disciplinary rules should give examples of gross misconduct.

A procedurally flawed dismissal will be unfair but the tribunal will be able to reduce compensatory award if it believes the employee would have been dismissed if the correct procedure had been adhered to. Issues such as who conducts the meetings and how evidence is assessed will continue to be of great importance as a failure in one of these areas, even though it may not breach the ACAS Code, could still result in a dismissal being unfair.

Overall, the proposed changes are anticipated to be an improvement on the present procedures.  It is likely that more emphasis will be placed on informal resolutions and a focus on the reasonableness of each party’s conduct as opposed to rigid process. However, with the changes not being implemented until April 2009 and the likelihood that it will be some time before the residue of matters based on the DRP have been disposed of, it is likely we will be dealing with matters involving the present procedures for some time yet.

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