recovering utility company claim
the challenge:
Our client and their policyholder worked together to quickly
resolve an insurance claim at a dairy farm. The claim arose when
the electrics were affected during a storm, interfering with dairy
production. We were instructed to recover the losses if
possible.
our approach:
We assessed the dairy and farm management practices of the
policyholder and investigated the cause of the electrical failure.
Working with electrical engineering experts, we were able to
establish that the disruption had been caused by a power surge from
the cables linking up to the National Grid and that the cables had
not been well maintained over the years. This enabled us to target
a utility company for recovery. A claim was submitted and court
proceedings were initiated. We persuaded the defendant that
liability was likely to attach, as a result of which the claim was
paid.
the result:
A recovery of the payment made by our client and an
unblemished claims record for the policyholder.